Shipping Policy

We use Australia Post or Sendle as our trusted courier partners to deliver your items securely. In case of an urgent requirement, you may opt for the Express Post option during checkout.

We aim to ship all orders within 2-3 business days. Please be aware that during sale periods, there may be a slight delay in order processing times.

Delivery time may vary between 2 and 7 business days, depending on your location. Rest assured, once your order is dispatched, you will receive tracking details.

Kindly be informed that delivery to rural and remote regions may exceed the estimated shipping ETA’s as they are dependent on the courier company. Regrettably, this is beyond the control of Frankie and Cooper.

We strive to dispatch your purchases promptly. After dispatch, we rely on the courier companies to deliver.